If the correct authentication code is given but the "Enable authorization" button remains grayed out, please make sure that the times on both authenticator and. To resolve the issue, recreate and redeploy the image without the folders mentioned in Backing up & Restoring the AnyDesk-ID and Settings or manually delete the. was disabled. - The request elevation feature did not work after switching sides. Disallowed to change the license key if settings are disabled. HOW TO ATTACH CASTERS TO WORKBENCH

You can choose between no transmission, your operating system's standard device, or a specific device. Output : Determines the output device during outgoing sessions. Note: Audio is unidirectional. Create an additional reverse session for bidirectional audio transmission. If disabled, the AnyDesk session between the local and remote endpoints are routed through our servers. Please note that as AnyDesk sessions are encrypted, AnyDesk cannot and will not look into your session data.

In general, direct connections are usually faster than a routed connection. However, for some network environments, you may experience network instability due to firewall or other security solution settings. Disable direct connections in the settings to avoid unexpected session ends. For direct connections, TCP Port is used for listening by default. This port is opened when installing AnyDesk. Authentication can be done with Basic access and Digest access.

As of AnyDesk 6. Using NTLM, the usernames and passwords are encrypted and you can use your existing domain Windows credentials instead of a second set of independent credentials. One use-case for NTLM is for companies that use Windows domain-configured accounts for their devices. With NTLM authentication for their proxies, they do not need to generate a new set of login credentials for every user and can simply use the existing credentials stored in their Windows domain controller.

This has the added bonus of reducing the number of login credentials that the user needs to remember. See File Manager and File Transfer. These settings can be further configured to only automatically record only incoming or outgoing sessions. Local custom pathing is also supported. For a thorough explanation, please refer to our Session Recording article. See Remote Print. The AnyDesk license can be found on my. For instructions on how to register your AnyDesk client to your account, please visit our Licensing article.

In About AnyDesk, you can see the version of your AnyDesk client, as well as what license is currently registered to the AnyDesk client. Back to home. Getting Started. Other Platforms. There are three options for incoming connection requests: Always show Only allow when AnyDesk's main window is open Never Client is then only accessible using Unattended Access Note : In case Interactive Access is disabled, session requests can still be accepted by sending valid credentials see Unattended Access.

Please see Audio for more information. User Interface. Both represent an address to a specific AnyDesk client. Note: Uninstallation will not touch or delete your AnyDesk-ID or configuration files unless explicitly requested in the uninstallation menu. All users have access to this namespace. AnyDesk portable not installed only has an ID. No Alias can be assigned until AnyDesk is installed or manually registered via the my.

If you are regularly changing AnyDesk-Aliases or wish to reassign them to a different AnyDesk-ID, please consider using a custom namespace. Back to Top. Performance and Enterprise license users have the option to purchase their own custom namespace you yourcompany.

This allows for the ability to change or reassign the Aliases that are registered to this custom namespace an unlimited number of times. A custom namespace can also be very helpful in securing your devices in combination with our Access Control List. To purchase a custom namespace, please contact our Sales team or through your my.

To backup your ID and Alias, save the service. This enables you to retrieve your ID and Alias in case of data loss. The directory of the configuration files depends on whether you have installed AnyDesk or run it portable:. On Android, the service. Alternatively, paid license users are able to set or change AnyDesk-Aliases of devices registered to their account through the Clients tab of their my.

Aliases in the custom namespace such as myalias company can be changed an unlimited number of times. On the other hand, each ID can only be linked to a maximum of three Aliases in the public namespace e. Please note that Aliases in the public namespace are permanently linked to the ID and cannot be removed.


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